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Shipping

Timeframes

As soon as your order hits our inbox, we flap our happy wings before hand packing and dispatching each order as quickly, but carefully, as possible.

Orders placed before 12noon will be shipped on the next business day from our warehouse in Melbourne (Australia).  

 

Deliveries within Australia

Domestic orders will typically arrive within 2-7 business days (via standard shipping). The exact arrival time depends on several things including the time of day your order was placed, and your nominated shipping address.

No deliveries to PO Boxes.

 

International deliveries

Living abroad? No problem!

A flat shipping rate of $100 AUD applies.

For deliveries outside of Australia, please allow up to 14 business days for your order to arrive. Rest assured we'll be working hard to ensure your Sparro lands in your hands as quickly as possible!

 

Transport Partners

We select only the most reliable, trusted transport partners based on the delivery address specified.

 

Leaving Your Parcel

A signature will be required for deliveries unless an authority to leave is given. 

At checkout, Sparro customers can select 'Authority to Leave' and/or provide any additional delivery instructions. 

If 'Authority to Leave' is NOT given by the customer and nobody is available to accept the delivery when it arrives, our shipping partner will leave a 'missed delivery' card. The customer will then be required to contact the shipping partner to arrange redelivery OR collect the parcel from their local depot. Redelivery fees will apply and be payable by the consumer

No deliveries to PO Boxes.

 

Shipping Costs

Within Australia - we offer FREE shipping for all orders.

International - $100 AUD flat rate worldwide shipping applies.

 

Returns & Exchanges

Keen for the fine print on swapping or returning a Sparro? Here’s the spot for you.

Receive $15 OFF your first order.